Tuesday, September 30, 2008

Note to Self

Its amazing how much better I feel, happy and more in control of my day, when I take time to do my hair. I love my new straightener.

It makes a difference getting dressed and wearing nice clothes. Rather than packing all the Breastmates Hotmilk Lingerie Orders in my dressing gown in the morning.

Must remember to get up, get dressed, do hair straight away. Rather than turning on the computer and checking orders while I am in my robe eating breakfast.

Customer Rewards Program Launched

If you have enjoyed the Breastmates website, our products and service, chances are your friends, family, coffee group, and cyber friends will too.

I've decided to set up this system to say a big thank you to all the mums that are already referring
our products to their friends. Here's your chance to earn some credit at the same time!.

It’s easy! Simply promote
Breastmates in your emails, internet forums and chat rooms, Facebook social networks, or on your own website using the special banner, code or links that we generate specifically for you.

Any visitor that clicks on the banner or link to purchase from Breastmates will earn you a 2% credit. We will accumulate the balance (which you can log on to check) which you can use at any time to purchase something from
Breastmates store. You might even have enough credits to get your purchase for free!!

You can use these credits inconjuction with other offers, and you can transfer to a friend, or gift voucher.

Credits are not redeemable for cash.

It’s free to join! There’s no charge to participate in the program, no long-term obligation and you can opt out at any time

To sign up, check out our page here:

Monday, September 29, 2008

Breastfeeding and Contraception

Breastfeeding can sometimes be used as a method of birth control.

But only if baby is
exclusively breastfeed (i.e nothing other than breastmilk is given to your child)

Only if baby is under six month’s of age

Only if mother’s menstrual cycle has not yet started back again after labour

This method is not 100% reliable.

You could still get pregnant even if you are breastfeeding as ovulation can occur before your period starts back.

A more reliable method of birth control is the "mini-pill" contraceptive prescribed by your doctor which is a progestogen-only pill . Avoid
contraceptive pills containing oestrogen while you are breastfeeding.

Breastfeeding Tips

Starting to breastfeed your baby can be a stressful and nerve wrecking experience. It is such a change from having your breasts private! The following tips have been prepared by the mother than runs Breastmates Breastfeeding store, based on her own experience of breastfeeding two children.

1. Stay calm. If you start to feel uptight or wound up, take a break for a few minutes and then try again. Baby may be able to pick up on your anxiety.
2. Don't place high expectations on yourself. It can take a while before your milk flows, before baby gets the hang of
latching, and before you get things sorted.
3. While you are still in the hospital or maternity ward, make sure the nurse helps you to
latch baby every time you feed. Ring your buzzer to call the nurse.
Breastfeeding does hurt to start with. As the baby draws your nipple into their mouth it can be a painful tearful experience for mum. The pain should stop about thirty seconds or so after baby is latched. It may be like this for 3 or 4 days with a newborn. If the problem persists - seek help from your midwife, plunket nurse, doctor or a lactation consultant.
5. The key to
successful breastfeeding is making sure baby has the correct latch. Put baby on your breast when their mouth is open wide and full. Pull baby's head to your breast - don't drop your nipple down to baby as you will get sore shoulders and back.
6. When
baby is latched their lips will be covering your breast in a "K" shape that looks like the K on Cellog's Special K cereal.
7. Always use lots of
nipple cream after every feed. This is really important when you are first starting to breastfeed, so put some in nipple cream when packing your hospital bag. Apply after every feed.
8. If baby has an
incorrect latch or if baby is not suckling properly, it is very easy to get cracked, grazed and very sore nipples. Always apply the nipple cream. And if baby is not latched comfortably on you, break the seal of their lips using your finger and start again.
9. If you are getting a sore neck, shoulders, or back it could be due to the weight of supporting baby in your arms while
breastfeeding. You could invest in a special breastfeeding pillow which can ease the pressure on you. Or try some pillows or cushions from your bed to raise baby up.
10. It can take a while before you get co-ordinated enough to
breastfeed discretely. Initially it will be easier if you have an open front top, and maternity bra. Then you can open the nursing bra cup and feed baby.
11. Be prepared with
breast pads. Some mothers have a fast flow and quick letdown, and leak alot. Some mothers don't leak at all. You could try some disposable breast pads, or to save some money have a look at reusable breast pads.
12. Be prepared for the time it takes to
breastfeed. Some baby's will take 20 minutes or longer to feed at your breast. And you will have to do this regularly through out the day. Most newborn baby's feed 3 to 4 hourly to start with. Your baby is relying on you for all their nutrition.
13. Get plenty of rest.
14. Drink plenty of water - have a glass of water after every breast feed.
15. And eat well - eat meals with lots of protein.
16. If you have another child, pack a lunch box, drink bottle and special activity box (stickers, colouring in, etc) for them first thing in the morning. Keep this at a level that the child can reach. Bring this out when you are feeding baby to amuse the older child while you are
17. When you have got through the first two weeks or so,
breastfeeding should be an enjoyable experience for you. Its a cheap and quick way to feed a baby.
18. If
breastfeeding does not work for you, don't beat yourself up about it. It is important that baby is happy and healthy, and that mum is happy and healthy too.

For more information please view
Breastmates specialty breastfeeding store.

For professional medical advice please speak with your midwife, plunket nurse, doctor, specialist, or lactation consultant.

Friday, September 26, 2008

WAHM and Home Business

Being a WAHM (work at home mum) is such a great way to start a business and earn an income from home. I think alot of mothers who work in full-time employment wish they could be WAHM's rather than heading out to the office, and putting their children in daycare. But they don't know the whole story.

But being a
WAHM is so hard! This week I have really struggled to stay on top of the chaos, run the business and remain in control! I have managed to display a professional cool & calm friendly face to my customers, but behind the scenes have been a bit crazy this week!

Every day this week I feel like I have run around like a headless chicken but slowly got things accomplished. (Business tasks anyway). Housework was non-existent, meals were pretty basic. And I still had late nights trying to get all the business work done. And then I still have Parental Guilt, or Mothering Guilt that I wasn't the best mother, that I didnt read enough stories this week, that I was rushing my children. (I did try I did try I did try)

I'm seriously considering employing some casual help.

But my point is...ummm... I think if I was still working in the office, my life wouldn't be as chaotic. I would have a pretty fixed routine. Get up, feed children, drop to preschool/care, go to work, come home, play feed bath bed story children, clean up house, watch tv, go to bed. That sounds like bliss! Today I am looking enviously at working mums!

Thursday, September 25, 2008

Maternity PJs now in stock

Maternity Nursing PJMaternity Nursing PJ and Feeding Top

One thing that they didn't tell me when I went to my antenatal classes in Auckland, is that when you are a breastfeeding mum, you will need to be wearing a nursing bra 24 hours a day! All that milk being produced in your breasts means they need support, you'll need to wear a maternity bra. Plus mums also sleep in their maternity bra, to hold breast pads in place.

Well, I have good news!! We now have the Hotmilk Maternity PJs (Breastfeeding Sleep Wear online) now in stock and online. They are made from gorgeous comfy fabrics with a beautiful print design that matches on the pants and top.

You can choose from a camisole style feeding top, or a three quarter length sleeve feeding top. Both of the feeding top styles have a built in shelf support nursing bra - with drop down cups for breastfeeding and nursing. I found these are a really good fit shelf nursing bra, and they can hold breast pads too.

I must say, it makes a NICE change to wear PJs to bed without having to wear my nursing bra to bed aswell. (though having said that, my Maternity Bra are all Hotmilk Bras which are lovely... just nice to take it off once in a while!!)

With these new Maternity PJs (Breastfeeding Sleepwear ) you can mix and match sizes, or you can just buy the top if you want to. These feeding tops make a good addition to your choice of breastfeeding clothing and we are including them in our Breastfeeding Clothing online selection.

For more information, please view the Breastmates website. We ship worldwide of course!

Tuesday, September 23, 2008

Breastfeeding is Hard

Breastfeeding is hard. It's certainly not as easy as people think. It takes a while to get used to it. Breastfeeding hurts! Its draining. It's not often people share their bad experiences breastfeeding.
But once you get it working right, its all good!

There is alot of pressure on women these days to breastfeed, and some mothers feel guilty if they cant breastfeed. I apologise if Breastmates Limited intimidates any mothers or if the Breastmates Limited makes any mothers feel guilty for not breastfeeding. Please do what ever is right for yourself and your family, you should be proud that you have a happy and healthy baby.

We have prepared some tips on bottle feeding as well as some tips to help breastfeeding work for you. It can be really really hard for mothers to find information on formula or bottle feeding because the World Health Organisation does not permit any advertising for formula for infants under 6 months of age. Please Note that i am not advertising formula to you. http://www.breastmates.co.nz/adv_bottle_feeding_baby_tips.html

If you do need advice on breastfeeding, a little encouragement, some products to help with breastfeeding or just a listening ear (via email), that is what Breastmates is here for, and I can help you.

I am proud that I have been able to breastfeed both of my children, and I would like to be able to help you do the same for your baby.

Here's a recent Pop Art style picture of my two sons. Son#2 is just on 5 months old and loves his boobie juice.


Today I have a great new idea. Something to really motivate me, drive me, and a real accomplishment when I have finished.

I've started researching into it. Its going to be a long project but worth it.

Can't wait to get started. I will of course share it with you, just when I have something more concrete to tell you.

And if that Copy Cat person is snooping, its because you were a Copy Cat that you have given me ambition to be better. ;-) Cheers

Induced Lactation to start breastfeeding

Over the past month or so, I have been in contact with three ladies who were starting "induced lactation". It's where you stimulate breasts to produce milk, in the absence of a pregnancy or baby. This is common for women to try if they are planning to breastfeed an adopted baby, having a surrogate baby, or if they had started formula bottle feeding (and milk dried up) but want to start breastfeeding again.

Anyway, the three women that I was speaking to, they were all having surrogate babies.
This just made me stop and think for a moment, these women would have been on such a roller coaster stressful journey in order to have a baby, and what an overwhelming wonderful gift that another was able to carry a baby for them. Makes me appreciate my own 2 children!

I am so proud that these ladies were then starting to
prepare for breastfeeding, for when their baby's arrive in a few months time.

They were
purchasing breast pumps online from me (the choice was the Medela Swing electric breast pump), maternity bras, and breast pads. That's beside the point though.

I have since heard that all of these women have started to produce breast mik - even though they do not yet have a baby in their arms. So they are "pumping and dumping" all this milk. Even if they saved the breast milk and froze it, it would have expired by the time baby arrives. (See our
breast milk storage guides online). Its a shame we don't have a milk bank in New Zealand to save wasting all the boobie juice.

Anyway, huge Thumbs Up to you 3 ladies. If you are reading this blog, just now that I am so inspired and proud of you. (keep me updated!!)

And also I heard recently that a lot of mothers are looking into relactation. Thats when you start breastfeeding again, after you had stopped or after you had weaned your baby. With the contaminated milk in formula, a lot of mothers are looking at relactation to feed their baby naturally again!

Friday, September 19, 2008

Mums On Top - Website and Forum

Today I just want to tell you all about a wonderful website.
Its a website that is tailored just for mums, to help you connect with other mums. It even has a great section for Mumpreneurs - mums in business and WAHMs like myself.
There is so much useful content and information on this site. I could tell you so much about it, but there is so much to tell. Check it out for yourself.
The forum can be found here:
The main magazine style website can be found here:
If you do join up, please tell my lovely friend Marilynn (who runs it) that Franny at Breastmates referred you!!

Thursday, September 18, 2008

A copy cat is a compliment

So had a bit of strange week this week, after being alerted about the actions of another online business. I feel somewhat dismayed that she has been copying my ideas for product selection. It really did feel like a "slap in the face" when I saw her choice of products. I have met this person in real life, and seen her around on interent forums. I'm not sure if it is morally wrong that she has copied these things, after she has "known" me. But to me, it just doesn't feel right. It's not something I would have done myself. She should have found her own products and niche grouping and stuck to that. And found different suppliers to me.

We had contact, she apologised and was embarrassed.

But in hindsight, it is quite a compliment that she chose to copy me. It means that she likes what she sees me doing. I don't see her, or her business as a threat. But it gives me more incentive to do everything better than ever.

I have such a huge customer database, and loyal following. So I just want to take a minute and really do want to thank all you lovely ladies for your support and encouragement in regards to Breastmates.

Some days I wonder if I am doing the right thing, I wonder if my customers are happy, and I wonder what the future will hold.

It really makes my day when I get an order from someone who says “my friend at coffee group told me about you”, or if someone sends me a link to a forum or blog that has been talking about my service. That is the highest compliment I could ever receive.

Maternity and Breastfeeding Nighties

I am so pleased to let you know that we now have the sexy stunning maternity nightie now in stock. This chemise has been designed for pregnancy maternity wear, and also for breastfeeding night wear. It has an inner shelf support bra for support, and breastfeeding cups that open for feeding during the night. It is a very pretty design, and makes a stunning maternity nightie in our exquisite collection of maternity lingerie.
For more information and more maternity nursing lingerie styles online, please view our website http://www.breastmates.co.nz/
HOTmilk Pregnancy and Maternity Nightie Chemise

Maternity Sleepwear now in Stock

Great news! We now have some new styles of maternity sleepwear pj available at our online store. You can order online and we ship worldwide.

Maternity Pyjamas come with either a camisole nursing top (with inner shelf support feeding bra) or a sleeved top. You can mix and match sizes for your set.

Stylish night wear for you to enjoy!

These are very comfortable pj's which make great
sleepwear for maternity, pregnancy, and breastfeeding.

HOTmilk Pregnancy and Maternity PJ

Sexy Maternity Lingerie - Moulded Cup Style

This is another new sexy maternity lingerie by Hotmilk that we have recently added to our web store.

maternity feeding bra is a deep purple colour, and is just stunning! It features a moulded cup, which is great for wearing under fitted t-shirts.

This would be the recommended bra choice for wearing under black tshirts.

feeding bra comes with matching knickers.

nursing bra sizes are 10B to 16F, and the lingerie is suitable for wearing during pregnancy and after birth.

For more information and product choices, visit our website

HOTmilk Pregnancy and Maternity Bras

Large Cup Size Maternity Bras - and Sexy Bras

Yesterday our new delivery of HOTmilk Pregnancy and Maternity bras arrived at our online breast feeding supply store.

This new style has been designed with super support in the cups, the straps, and within the back band. This style goes up to G cup size, and up to 20 body size. Its nice to be able to
provide fuller cup sizes for larger breast sizes.

maternity bras all have the drop down cups for breastfeeding, and have also been designed to support the breast when the cup is open during feeding.

Okay, so the
maternity bras have good support and a range of sizes. But the best news is that the fabric and styling is FUNKY bras! With cute matching briefs! I love these ones. You might find the maternity bra so cool you will want to flash it when breast feeding baby!!

Please view more information on our website

HOTmilk Pregnancy and Maternity Bras

This is a comment I received from a customer: Just to let you know that i am so glad someone has finally got larger sized maternity bra’s. I got Mastitis from using bra’s that were too small when I am a 20F and I could not find a bra. Next time I am pregnant I will know where to come.

Wednesday, September 17, 2008

How Much Time Does Breastfeeding Take?

Mothers often worry about the time it takes to breastfeed baby, they are not sure whether their baby is nursing and feeding too quickly, or perhaps they wonder if baby is breastfeeding and sucking too slowly, or not getting enough breast milk.

Don't worry. All baby's are different. If your
baby is latching and feeding, just sit back and relax and enjoy the quiet bonding time with your baby.

If your baby has plenty of wet nappies and is sleeping well, not waking up hungry in the middle of a sleep, then you are doing a fine job!

There are no set rules for the about of
time it takes to breastfeed baby, all babies and mothers milk flow are different.

Many babies feed for around 10 to 20 minutes per breast. Some babies take 5 minutes per breast.

Watch your baby and make sure that your baby empties out one breast before you offer to
nurse baby from the second breast.

if your baby is feeding properly, watch for their jaw going suck-swallow-suck-swallow.

if your baby is just on your nipple for comfort, and not feeding well, you will see baby just suck suck suck and not swallow. Becareful as this can cause nipple damage.

For more
information about breastfeeding see our website.

How to Know if Baby is Getting Enough Breastmilk?

It is hard to know if baby is getting enough milk when you are breastfeeding - its not like you have a bottle gauge to view the quantity!

It is normal for
newborns to loose weight in the first few days following birth, but most babies gain weight to go back up to their original birth weight after the first 2 weeks. After that, babies usually gain around 100 grams to 200 grams a week, for the first few months.

In the
first weeks after birth, most babies will need to have around eight + breast feeds in a 24 hour period.

Breastfeeding times may not be evenly spaced throughout the day. It is very common for babies to have cluster feeds in the evening.

Initially, newborn babies will have around six wet nappies per day, at around 1-2 bowel motions a day, until they get to around 6 weeks of age. This shows that baby is getting plenty of
breast milk. After then the number of nappy changes will decrease a little.

If baby gets a good feed of
breast milk, then baby will sleep well and feed well, and eventually the number of times that you have to feed baby during the day/night will drop back and you will get into a routine.

A baby who is wetting nappies frequently, gaining weight, and thriving is
getting enough milk.

By 8 or 9 weeks of age, a baby will start going longer between feeding times.

By 12 weeks of age, baby will probably be in a pattern of around
six breastfeeds during a 24 hour period. Though this number will be different depending on the size of your baby etc.

But if you are not sure - you should seek advice from your midwife, plunket nurse, doctor or medical professional.

For more information about
breastfeeding, view our website

Alcohol and Breastfeeding

Research has shown that babies take less breast milk when mothers have been drinking. Here are a few facts:

  • One alcoholic drink consumed over an hour takes two or three hours for the female liver to process. Three to four drinks consumed over an hour would take the liver six to 12 hours to detoxify!
  • The concentration of alcohol in breast milk is the same or slightly higher than the level in mother's blood

If you do decide to drink while breastfeeding, here are some tips for minimizing the impact of alcohol on your breast fed baby:

For more information about breastfeeding, view our website http://www.breastmates.co.nz

Tuesday, September 16, 2008

Customers Love our Breastfeeding Pillows

Breastfeeding pillow
I received some great feedback today about our breastfeeding pillows we sell on our breastfeeding website online. These are the large comfortable breastfeeding pillows with great support.

The comment was "I recently gave birth to our third daughter and used your
pillow for the first time. I couldnt have done without the breastfeeding pillow and wished I had used one for my other two children."

nursing cushions are available from our store in Auckland, or we can send directly to you by mail order.

For more information, or to order
breastfeeding pillows online, visit: http://www.breastmates.co.nz/babybaby_nursing_pillow.html

Order Medela Spare Parts

Not many other online retailers of medela products stock the spare parts, and it can be difficult to find spare parts for medela breast pumps.

We have a small medela spare stock available online and here at our
studio breastfeeding store in Auckland, or we can order medela spare parts in for you, or order medela breast pump for you if you need one.

You can collect the
medela spare parts or the breast pumps from Auckland home-store, or we can send these parts to you directly.

These might include
spare valves and membranes for breast pumps, spare tubing for breast pumps, and connectors for medela breast pumps, spare bottles, spare bottle lids and caps, spare breast shields, soft fit breast shield, and spare connectors.

Please contact us at
http://www.breastmates.co.nz/ and we will do our best to find what you need

Breast Pumps and Expressing, Sterilisers, Bottles

Medela Swing Breast Pump

Medela breast pump” width=

I thought it would be a good time to explain some of the great features of the Medela Swing Electric breast pump.

This is the only electric breast pump online, that most closely resembles real breast feeding. It has a uniquely patented 2-phase expression so that it stimulates milk let down and then expresses like a baby sucking.

Here is how you work the breast pump:
Swtich on the
breastpump by pressing the on/off button. The pump will begin pumping in the Stimulation phase. Adjust the vacuum during pumping to your comfort level by pressing the increase (+) or decrease (-) buttons. Once your milk starts to flow or you sense milk ejection, press the letdown button to switch to the Expression Phase. if you do not press the let-down button, the pump will automatically switch to the expression phase after two minutes.
Set your Maximum Comfort Vacuum which is the highest vacuum you can use while still feeling comfortable (this is different for every mother). To find your Maximum Comfort Vacuum increase the vacuum until pumping feels slightly uncomfortable (not painful) and then decrease it slightly.

Research has shown that you will pump more efficiently - meaning you get more milk in less time - when pumping at the Maximum Comfort Vacuum in the Expression Phase using this swing pump.

You can enquire online about ordering this breast pump, and then we will reply to you.

Monday, September 15, 2008

Busy WAHM here is the answer

I recently came across this nifty little product, its called a Pick Pocket, and is a bag/pocket type device that you wear around your waist. A "redesigned" bum bag. It comes with its own snap and click belt, so if you have no pockets you can still carry all this gear.

The bag was originally designed for nurses, and this is where the manufacturer's are marketing it for.

I'm a busy WAHM running this home business while looking after my two children. I always need the phone handy, a notebook and pen, credit card processing details, tissues, and a small toy handy for when the phone rings! When customers ring to order their maternity lingerie and breast pumps by mail order. I was always putting something down, and having to run and fetch it when on the phone.... but now... I just keep everything in my Pick Pocket and its there when I need it.

If you are interested in one of these, contact me and I'll hook you up.

Breastshield size - sore nipples

Choosing the right size breastshield to go with your medela breast pump.

A correctly fitted
breastshield avoids compression of any milk ducts during breast pumping to ensure optimal breast emptying and maximum milk output.

breastshield is the right size if you answer to the following questions is YES

1. is your nipple moving freely in the tunnel?
2. Is minimal or no areolar tissue being pulled into the tunnel of the
3. Do you see a gentle, rhythmical motion in the breast which each cycle of the pump?
4. Do you feel the breast emptying all over?
5. Is your nipple pain free?

If your answer to any of the above questions is NO try a
larger breastshield.

Medela Breast Shields are available in smaller and larger sizes, than the size that comes with the original pump. Suitable for mini electric breast pump, mini electric plus, swing breast pump, manual breast pump, and advanced set

For more information view our
Breastmates breastfeeding website.

If problems or pain occur consult your midwive, lactation consultant, or doctor.

Breast Pumps and Expressing, Sterilisers, Bottles

Friday, September 12, 2008

The Ultimate Solution to Diaper Rash - Papaw Ointment

Diaper Rash or Nappy Rash - if it ever does appear on your baby's delicate spots I know how horrible it is! Poor baby!

Solution? Well, something that I love, and my customers love, is "
Lucas Papaw Ointment".

(Also known as
pawpaw ointment depending on how you want to spell it).

Its made from
naturally fermented papaw and is a proven remedy for over 80 years.

If you use it at every
nappy change, it will keep baby's sensitive skin soft, clear, and rash free. This is also a handy cream to have for itchy bites and sores etc..

Lucas Paw Paw Ointment
The Papaw ointment natural diaper cream comes in 25gram, 75gram, or 200gram sizes. The 200gram size will last you for a year at least!
This is very popular with our customers and "Yes! We do send worldwide"
For more information about this Papaw Ointment for nappy rash, go to this page on our website http://www.breastmates.co.nz/papaw.html

Sore Nipples from Using Breast Pump? See Medela Breast Shields

Today a customer phoned me because they had been having really bad pain very sore nipples when using their medela Breast Pump. Her nipple was rubbing on the sides of the breastshield and was terribly painful for her.
Breast Pumps and Expressing, Sterilisers, BottlesMedela Breast Shields sold in different sizes

Solution: the standard sized breast shield that came with the medela mini electric breast pump that she purchased was too small. The funnel part on the breast shield. All these medela breast pumps are sold in the box with a 24mm size breastshield. Sometimes women don't fit this, and need a larger or smaller sized shield to ensure pumping is not painful. We stock the medela breast shields in 21mm (small), and 27mm, 30mm size. Unfortunately this is not really something you can know in advance, you have to try first. We do also stock all the online spare parts and accessories for the medela breast pumps also.

The problems are that the
nipple rubs on the sides of the breast shield when it is drawn in with the pumping motion of the breast pump. We have some more information on the problems of breast pumps and breast shields, and a guide to the correct sizing of breast shields on our breastfeeding website here http://www.breastmates.co.nz/medela_breast_shields.html

The customer had had a really hard time trying to find the correct product. She had been into chemists and they sold her the wrong thing. (they sold her
nipple protectors for goodness sake!). These shops did also sell the same breast pump that she had originally brought, yet they didnt know anything about correctly sizing breast shields.

This is the type of terrible advice, and terrible service, that I had experienced years ago... which had led me to start this
business from home. I am proud to be able to give good advice, and I know about my products I sell!!

The other good thing about
running this business from home, in particular for this customer, is that her husband was able to call around tonight (Friday 7.45pm) to collect it, when all the other shops were shut!!

Thursday, September 11, 2008

Top Tips for Great Customer Service - WAHMs

I received some wonderful feedback from a happy Breastmates customer who had recently purchased some sexy hotmilk maternity lingerie.

This is an extract from her message..."I feel only bigger and greater things for you, the only limitations for you will be fears and doubts, and let me assure you, they are unfounded, you should write a model for giving outstanding customer service and sell it. You’ll make a million dollars"

That message just made my day! I don't think my customer service is particularly outstanding, I just do what I would expect myself if I was ordering.

Being a busy
Work-at-home-Mum with my home business for breastfeeding products (that was started with only a budget of $50, no capital input, no technical input, and has been self funding) here are my top tips for good customer service, particularly for those that run an internet based business.

Be honest with your customers.
Tell your customers when their order has been sent out, so that they know everything has been processed and that their items are on the way.
If something is out of stock, tell your customer there will be a delay, and when they can expect it. If something has sold out completely, tell your customer. Offer them a refund.
Treat customers how you would like to be treated yourself.
Take pride in the presentation of your products, and the customers order. A little tissue paper and ribbon makes a million times difference when they receive their order. (where appropriate of course).
Enjoy your work, and your customers will know that you love what you do.
Customer enquiries are never a burden, give advice and honest answers.

Wednesday, September 10, 2008

Most Recommended Nipple Cream

Medela Purelan Lanolin Nipple Cream is the most widely recommended nipple cream by midwives and lactation consultants around the world!
Purelan Lanolin Nipple Cream

It is the most highly regarded brand of nipple cream for breastfeeding moms.

It heals cracked, grazed, cut, sore nipples. If you apply after every breast feed, then sore nipples will soon heal.

Make sure you are latching baby correctly.

Our tip for applying
nipple cream is: while breastfeeding your baby, keep the tube of purelan in your pocket. Then it warms up and is alot easier to apply.

You can buy nipple cream online at Breastmates breastfeeding store. You can also buy online a range of breast pumps and other nursing products.

Packing Your Hospital Bag for labour

Info provided by Breastmates breastfeeding store. WAHM to 2 babies. More information can be found here http://www.breastmates.co.nz/Articles_Breastfeeding_Nursing.html

Pack your bag at least 4 weeks before your due date!

Try to have your bag’s packed by around 36 weeks of pregnancy. This will make you feel more relaxed knowing you have got everything you need for your baby’s birth. If you take something out before you leave for the hospital stick a note to the top of your bag to remind you or your partner that it is missing. Check with your hospital or birthing centre to see what they have available for your use while in labour, you may be able to take in your favourite CD’s if they have a music system.

A comfortable, loose fitting nightie or T-shirt that you can wear through labour and give birth in. You should expect that this may get covered in the fluids from delivery.
A water bottle/sweets/glucose tablets.
Any snacks or drinks you would like to have on hand.
Your birth plan
Lip balm
Warm socks (your feet may get very cold during labour). You should be prepared to throw these away after the delivery.
Massage equipment – oils, creams.
Heat pack to relieve back pain
Camera and video camera
CD’s to play during the birth of your baby.
Drinks and snacks for your partner.
Phone cards and coins for making calls.

Continue reading what to pack in your hospital bag for your stay, and our tips on preparing for breastfeeding on our Breastfeeding Advice website here: http://www.breastmates.co.nz/adv_packing_your_hospital_bag.html

Good luck!!

Tips to Boost Your Milk Supply

Here are a few breastfeeding tips to boost your breast milk supply:

Here are some things that you can try to boost your breast milk supply.

Tiger's Milk
Lactation Boosting Cookies
Complan Milk Shakes
Weleda Nursing Tea
Domperidone (prescribed by doctors and midwives)
Drink a glass of water after every feed
Expressing with a
breast pump after feeding baby
Sleep and rest!

..... continue reading this article on boosting your breast milk supply on our Breastfeeding website here: http://www.breastmates.co.nz/adv_boosting_milk_supply.html

Baby Layette - What do you Need?

Preparing for a new baby is such an exciting time, however it can be overwhelming trying to think of everything you need before baby comes along. To make things a little easier we have prepared a layette list of the essentials you and baby will need and the suggested quantities. If you have any questions please feel free to contact us, we have had 2 babies so can help if you get confused! We have put in hyperlinks for the products that we sell on this webstore, which you can order online and we send worldwide.

Some of the items make great baby shower gifts.

Baby Layette - Baby Feeding List
6 x Bibs
1 x High chair
1 x High chair spill mat
2-6 Teats
1 x Bottle Brush
1 x Steriliser
1 x Medication dummy
1 x
Breast pump
1 x Bottle warmer
2 x boxes disposable breast pads
3 x
reusable breast pads
3 x
maternity nursing bras
1 x
breastfeeding pillow

View our full baby layette list which includes changing, clothing, sleeping, bathing requirements

Breast Milk Storage

Safe storage guidelines for expressed breast milk aim to provide optimal preservation of the unique breast milk constituents, and prevent bacterial contamination.

At room temperature, studies have shown
breast milk remains stable for up to 6 hours (25oC and lower), but it is recommended to transfer it too a cool place such as a Fridge within 4 hours.

Read more of our breast milk storage guidelines on our
breastfeeding& expressing help page here.

This information is brought to you by
Breastmates breastfeeding store, where we take breast pump orders online and send worldwide.

Using a Breast Pump

What does expressing mean? Expressing breastmilk is the act of squeezing milk from your breasts, either by hand or with a manual breast pump or with any of the medela electric breastpumps. It is the only way, apart from breastfeeding itself, to release milk from your breasts. Once you extract the milk, you can store it in baby bottles or breast milk containers to feed to your baby at a later date. Some women say expressing milk makes them feel like a cow - so if you've had this thought, you're not alone. It is certainly not a glamorous role.

Continue to read our
advice and tips on breastfeeding and expressing, choosing a breast pump, buying a breast pump, and using a breast pump on our Breastfeeding website.

Preparing for Breastfeeding

Breastfeeding information for new parents, and how to prepare for breastfeeding a newborn. If in doubt, please speak to your LMC, midwife, doctor, or Lactation Consultant.

Before Baby Prep
Read one or two good
breastfeeding books, a great one is published by La Leche League.
Attend a seminar on
breastfeeding, or antental classes which give advice on breastfeeding.

You will need to buy: plenty of quality
breast pads, hand towels or flannels for spills and squirts, a good breastfeeding bra fitted late in pregnancy, and a breastfeeding pillow. Nipple cream is also suggested in case of cracked or grazed nipples which can occur in the early days. Breastfeeding singlets or nursing tops are also a good way to maintain discretion and help to breastfeed discretely.

You will need to use a chair that supports you and the baby while you are feeding. The legs of the chair should not be too high off the ground, and the chair arms need to be quite low to allow you to hold the baby and be comfortable while feeding. Your feet should sit flat on the floor while feeding.

We have some more tips and
advice for breastfeeding on our website. Continue to read our Prepare for Breastfeeding advice here.

Tuesday, September 9, 2008

Baby Shower Gift for Under $10

This is a nifty gadget that we have on our Breastfeeding Site- its an absolute godsend for new mums who are sleep deprived and have nappy brain! One less thing to worry about.

The "
Mothers Minder" is a silicone wristband, but it is designed with the numbers 1 to 12 embossed around the edge, and has a little slider thing that you slide around the wristband. (this doesn't fall off either).

So to use it, you feed baby and then slide the timer to whatever time it is. And you switch the band to your left or right wrist depending on what boob you just
breastfed from. The band then reminds you what time you last fed baby, and you can keep track of feeds. It makes life a lot easier with breastfeeding a new born!

This makes an AWESOME
baby shower gift!!
Breastfeeding reminder wristbands

Comfortable Maternity Lingerie and Undies

This week we have three new styles of Hotmilk Maternity Lingerie - two maternity bra styles with matching knickers, and a maternity camisole with matching knickers.

Pregnancy, Maternity and Breastfeeding Lingerie Pregnancy, Maternity and Breastfeeding Lingerie Bras and Matching Knickers by HOTmilk

Of the three styles, I would have to say that they are all comfy and very supportive (for my figure!) However the Maternity Camisole is SUPER SUPER comfy, I just love it!!

Pregnancy, Maternity and Breastfeeding Camisole

The knickers are a great fit, and made from lovely soft cotton. The camisole is cotton, and also has a built in shelf support nursing bra. Breast is supported in an "A" frame cup, so when you open the cup to feed baby you are still very supported. I can see that this Cami will be a really great breast feeding singlet. Either under layers of clothing (and to keep tummy warm and covered) or it could also be worn on its own.

The maternity camisole is a great set, I love the fabrics, the colour, the lace. And the gorgeous little hanging pearl that is on the camisole and the knickers. Very sweet!


Breastfeeding Nursing Lingerie Special Features

The HOTmilk sexy maternity lingerie that we have in store and online at our breastfeeding site has wonderful special features - as well as being sexy maternity lingerie suitable for pregnancy and breastfeeding.

  • No underwire restricting milk flow and chanes in breast size or volume.
  • Soft comfy cotton linings.
  • Seam constrction ensures no rubbing or chaffing.
  • No fuss one handed maternity clips.
  • Strong power fabrics in back panels for extra support.
  • Wider bra straps and back adjusters in the fuller cup sizes.
  • Extra set of hooks at the back provides extension for added comfort.
  • Fabrics and laces are carefully chosen to provide maximum support and comfort.
  • Matching underwear and knickers to dazzle.
  • Beautiful feminine styling with every attention to detail.

    Measure yourself at home with our
    online bra size calculator
    Pregnancy, Maternity and Breastfeeding Lingerie Bras and Matching Knickers by HOTmilk

Monday, September 8, 2008

Small Cup Size Maternity Bras & Lingerie

Today I am pleased to notify you all, that we have another new HOTmilk Nursing Lingerie style available.

This is a gorgeous ballet pink bra, with black lacy overlay. And matching knickers of course.

This style of bra is suitable for
pregnancy bras, maternity bras, nursing bras, and breastfeeding bra of course! But it is even suitable if you are not pregnant or nursing, its a stunning style.

And the other GREAT NEWS is that this style of bra is available right down to an "A" cup, and for body sizes from 8 to 16. Its not often that you find
small cup size bras for maternity .

Pregnancy, Maternity and Breastfeeding Lingerie

Breastmates is your #1 Shop for Breastfeeding Lingerie!!

We are accepting online orders for these
maternity bras on our breastfeeding store website. Check the maternity bra sizing guide to measure yourself and calculate your bra size first.