I got this wonderful email from a customer at 8.45pm tonight. The only reason that I’m sharing it here is because at 9.10pm I got a phone call from someone that shook me up a bit. But as @dom_sutton on twitter told me afterwards “u r learning that we can't get anywhere without pissing off some people & often it has little to do with you.”
So here are the nice words to finish on for today:
So I can do something right after all!!